01582 580500
estate agents

References that will be obtained.

For a long let you will be asked for a previous landlord, bank, employee and/or character references to demonstrate proof of income and suitability. You will also need to provide proof of ID, proof of address and proof of a 'Right to Rent' in England through a passport or combination of passport and valid visa.

Company Lets: Limited Companies, minimum of 3 years of trading. Company credit checks will be carried out. The company must produce proof of ID for those staying at the property and a letter from the company confirming the full names of all proposed occupants.

Utility Companies on entry.

DG Property Consultants will notify all the utility companies at the start of a tenancy. However, tenants are responsible for all the utilities within the property. They are responsible for setting up their accounts with the utility companies directly when moving in your property and also when leaving taking care to provide meter readings at the end of the tenancy.

Pay your rent.

Rental payment must be paid on time and you should set up a monthly standing order with your bank.

When will the rent leave my account.

Generally rent is paid by a bank standing order and this should leave your account 2 days prior to the rental due date in order to be in the recipients account on the due date (The due date is typically, the date on which you moved in).

What happens if my rent is paid late.

Any problems with rental payments, that may result in late payment, should be conveyed to DG Property Consultants. Arrears letters will be issued if rent remains outstanding beyond 3 days after it was due. A default fee of interest on late rent is payable at 3% above Bank of England base rate applicable if rent is more than 14 days overdue.

Penalties you will incur should you want to end your lease agreement early. The primary liability is for rent until the end of the contract or its break clause point.

If the landlord agrees to re-market the property and once a new tenant is found, then your liability will be reduced to covering the landlord's commission and any other expenses from when the property is re-let. Payments would be calculated on a pro-rata basis for the unexpired term of the contract.

Help during your tenancy.

Contact DG Property Consultants if I have problems during your tenancy.

It is very important you report any problems you are having with the property or relating to your tenancy, at you earliest convenience.

Notification to end and vacate the property.

Notice would need to be received in accordance with your tenancy agreement, by either recorded delivery to dg Property Consultants or by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.. The agreement should always be referenced.

DG Property Consultants
2 High Street
Toddington, Dunstable

How do I renew my contract.

You will notified by DG Property Consultants two months prior to the end of your tenancy to allow enough time to arrange all the related administration. Notification of a rent review can also be at this stage.

Moving out.

Managing the end of tenancy with your landlord or Property Management company. To make moving out of your property as simple as process, DG Property Consultants have listed things to check below.

Check list of things to do when I am moving out.

  • Read through your inventory/condition report on entry. This report can refresh your memory about the condition of the property when you first moved in
  • Return all items of furniture to the original room if they have been moved around – the inventory check-in report will help if you can’t remember
  • All areas of the property need to be cleaned to the same standard they were in when you first moved in.
  • Check lights bulbs are in full working order
  • Any outdoor space you are responsible for, like a garden or terrace, needs to look like it did when you moved in
  • Remove any unwanted items before you leave the property, as you might be charged the cost of disposal
  • If you have been hanging pictures or TVs on the walls, affixing brackets or inadvertently creating holes, then you are responsible for returning the walls back to their original condition
  • Mould in the bathrooms is usually due to condensation. There are lots of mould cleaning products available for a DIY clean up!
  • All sets of keys need to be returned to your landlord or estate agent's office, including any security passes or security fobs
  • Book an end of tenancy clean.
  • Take a photo of the meters on the last day of your tenancy. Contact the utility companies to give them your final readings and pay any balance owing
  • Close your council tax account and pay any balance owing
  • Notify TV Licensing about your change of address
  • Re-direct your post with Royal Mail
  • Chat to your landlord or managing agent before moving out if you think there might be any issues –
    it can be much easier to reach a compromise in advance!
    If relevant, view and respond to proposed deposit deductions
  • Updates on the return of your deposit.

Don’t leave any unwanted furniture in the property.

If you leave unwanted personal items in the property you may be charged for the cost of removal. DG Property Consultants can offer any advise or assistance to handing the property back, prior to the due date.

Returning the property.

You are required to return the property in the same condition as at the start of the tenancy. You can refer back inventory/condition report if you can’t remember the condition at the start of your tenancy. Which we can supply you a copy of & photos to help. Example: If you have asked to redecorate a room and received permission, this must be redecorated back prior to you leaving. Also, if you would like to book a property clean or require help with anything else to assist achieving the properties presentation, please contact DG Property Consultants.

Returning the keys.

Please return all the keys you where presented with on entry to your DG Property Consultants office on the last day of your tenancy. If you are going to be present at the check-out inspection please hand them all of them to the agent. Deposits. Deposit under £50,000 per year: 5 weeks rent. Deposits over £50,000 per year: 6 weeks rent. All deposit will be protected in a government regulated scheme and a copy of the certificate will be presented to you.

Returning a deposit.

Agents and landlord have up to 10 days from your vacate date to propose deductions from your deposit. Once agreed your deposit will be sent back to you by bank transfer and this can take up to 3- 5 working days to clear into your account. If there is a disagreement then that portion of the deposit will be retained pending a resolution.

Other tenants fees.

Variation of a tenancy contract £60 Inc vat (tenants request).

Lost Keys or Security Devices.

Tenants are liable for the actual cost of replacing any lost keys or other security devices.

The actual costs of a locksmith to attend and resolve.

The cost of a new lock and replacement keys for the tenant, landlord any other persons requiring keys

If extra costs are incurred there will be a charge of £15 per hour Inc vat for the time taken replacing lost keys or other security devices.

Obtaining a letting agents reference.

Please contact DG Property Consultants for your letting agents reference - This email address is being protected from spambots. You need JavaScript enabled to view it.

How to Rent Guide Right to Rent Checks